A leading training and consulting firm
Cutting Edjj Consulting (CEC) and CSPN is a leading training and consulting firm that works with clients to develop, implement and grow customer interaction capabilities across organizations for both external and internal customer-facing roles.
Our goal is to help our clients develop their people and their customer experience in order to achieve a more competitive business advantage. To do this, CEC has a dynamic team of highly experienced consultants, trainers and project managers who excel across multiple disciplines - customer strategy, customer operations, technology, contact center management and training. Our processes and methodologies to tackle any customer experience training and consulting challenges are grounded in our team's vast expertise to uncover the key nuances, demands and needs of your business.
Cutting EDJJ Consulting works in partnership with Customer Service Professionals Network (CSPN) to deliver the most powerful customer service solutions to meet all your needs - Training, Consulting and E-Learning.
Cutting Edjj is a uniquely innovative organization that has helped companies like yours achieve measurable business results.
- Our consultants and trainers are recognized for their expertise and proven track records for improving business performance.
- Our partnership approach promotes consistent feedback, accountability and evaluation. Our success is measured by your success.
- Our services are tailored to meet the individual needs of each client.
- We are recognized for our exceptional service, quality and value.
MEET OUR TEAM
Cutting EDJJ has a team of highly experienced executives, consultants and trainers that develop strategy, training, and workforce and employee development solutions that will help you build and sustain a competitive business. Our team works to not only teach customer service professionals the skills they need to be successful, but we give our clients the tools they need to develop a stronger workforce.
President and CEO
President and CEO