E-Learning programs crafted to your own needs
Cutting EDJJ Consulting and CSPN are committed to helping Customer Service Professionals reach their potential. In this fast paced, evolving business world it can often be difficult to allot a full day to professional development. We understand that flexibility is key when it comes to employee learning and development. Knowing this, we have created a series of E-Learning programs for Customer Service Representatives to Senior Management. Whether you need a single course across your organization or multiple ones to support your development and achievement of the Certified Client Service Specialist (CCSS©) and Certified Client Service Professional (CCSP©) Customer Service Designations, we make it simple and affordable.