Problem Solving and Productivity
Leaving conflict management to chance is never the right decision. Learn to use finesse and expertise to handle conflict and create a positive impact on everyone involved in the situation. Conflict Resolution explores the causes of conflict, how to manage it, and a four-step process to resolve conflict through teamwork.
Innovative Thinking for Managers and Supervisors
A successful leader requires innovative thinking and creative problem solving skills to interact with staff, management, and customers. These skills are essential for efficiency, building excellent customer relationships, inspiring staff, and achieving company goals. This course uses root cause analysis tools and mind mapping to teach fundamental problem-solving, critical thinking, and intuitive thinking skills.
Thinking on Your Feet
We’ve all experienced the unpleasant feeling of answering questions we weren’t prepared for. Our minds go blank, we’re lost for words, or we blurt out incoherent responses. Imagine using your creativity to answer questions with confidence. Learn to think fast on your feed and increase your skills in handling the unknown.
Time Management Skills
Learn the skills and tools to manage your time more effectively and focus on your high priority tasks and projects. In this course you’ll practice the latest time management techniques to help you work smarter, not harder.