Service that Sells
This online program develops the learners understanding of the buying process and the mindsets that customers have. Understanding your customer’s needs are important – knowing how to guide the conversation to reach a close is essential. This program will also develop your skills in the selling process and the thought process in overcoming objections. Our program helps Customer Service professionals develop the skills, knowledge, and motivation they need for cross-selling and up-selling. It’s all about closing.
For more information, and to sign up for this course, please visit CSPN.