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The Keele University Hardship Fund

The Keele University Hardship Fund (KUHF) is a discretionary fund which is available to students experiencing severe financial hardship. Students are required to complete an online application in order for us to make an assessment.

If you are struggling financially as a direct result of Covid-19 then there is also support available through the Hardship Fund. You will be required to apply using the main online application form and give details of your situation where prompted in the application.

If you have any questions about this process, please email the money specialists in Student Support: student.services@keele.ac.uk  

The Hardship Fund for the 20/21 academic year is open to postgraduate students until 19 July 2021.

In addition to the Keele University Hardship Fund, we have received additional funding from the Government to support students facing financial difficulties arising from the impact of coronavirus. The Covid Hardship Fund is open from Thursday 3 June to Thursday 24 June 2021. Find out more here.

The below information applies to applications to the Keele University Hardship Fund:

Students experiencing financial hardship (including as a result of Covid-19) can apply to the Hardship Fund within our partner platform Blackbullion by following the below steps;

1. Go to www.blackbullion.com

2. Register using your Keele email address

3. Locate the application form in the "Funding" tab

4. Complete the Hardship Fund application and enjoy access to all of Blackbullions money and financial capability resources.

 

If you make an application to the Hardship Fund we will require you to complete the short module on Budgeting 

Any Keele student (Undergraduate, Postgraduate, Home, International, Full Time or Part Time) or apprentice learner, and who has sought all available financial assistance. For instance, Undergraduate Students must have applied for your full student loan entitlement and have received the first instalment before applying for help from the Keele University Hardship Fund.

You will need to complete the Keele University Hardship Fund application form in the Blackbullion platform and upload all of the  supporting documentation requested.

In addition to completing the application form, we also require all students who apply to the Hardship Fund to complete the budgeting module in Blackbullion.

Blackbullion is a learning platform designed to help you develop esential money skills. For more information and to register click here.

If you wish to speak to a member of staff about your application or if you need help with applying, you can make an appointment by using the appointment system or by emailing student.services@keele.ac.uk.

Whether you receive funding depends on a number of factors. We will consider applications from all eligible students and consider them on a case by case basis.

Applications are processed and assessed on the basis of your full year’s funding and expenditure. For this reason, we are unable to accept subsequent applications for funding in one academic year unless there has been a significant change in your financial circumstances since your first application.

It normally takes around four weeks to process an application with the correct required documentation. If we need additional information to complete processing your application, you will receive a notification to your Keele email address; a delay in returning the documentation to us will result in a delay in our processing your application. If you do not provide the requested evidence within two weeks (unless you have made arrangements with us) then we will close your application.

When we  have processed your application, you will receive an outcome notification to your Keele Student email address.

We work in a methodical and systematic way to ensure that we allocate money to those who need it most.  If you would like an explanation about how we assessed your application, please come into the office and we will be happy to go through it with you.

What if I'm still not happy?

You can make a formal complaint and your application will be reviewed and it may be reassessed. You should write to us via email within four weeks from the date of the original decision stating the exact reason for your complaint: - 

Head of Student Support

student.services@keele.ac.uk

We will aim to respond within five working days of receipt of your complaint.

Blackbullion poster
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